Accessibility for Shopify Stores

Your Store's Accessibility Department.

We Audit the agreed parts of your Shopify Store, fix the confirmed issues within scope, and retest the changes. Your team does not need to implement those fixes or hire another provider to do them.

You receive the confirmed findings before corrections begin and a final Dossier documenting the verified results after retesting. The service includes 12 months of Monitoring from Dossier delivery.

What we evaluate

Before the Audit begins, we agree in writing on the pages, shopping journeys, and interactions to test. Any exclusions are recorded in the scope.

This may include navigation, collection and product pages, search, forms, the cart, customer accounts, and a test checkout. We evaluate the included pages and interactions on desktop and mobile.

See what the Audit covers

How we work

Tell us about your Store and what you need. An initial call can help us understand your request. We review technical questions sent by email or questionnaire and respond in writing.

  1. Confirm the work

    We confirm the commercial terms, scope, exclusions, preparation, and access conditions in writing before the Audit begins.

  2. Audit and findings

    We evaluate the agreed scope and send you the confirmed findings before corrections begin.

  3. Remediation

    We carry out the corrections covered by the agreed scope.

  4. Retest

    We retest the corrections and affected interactions, checking for related problems introduced by the changes.

  5. Dossier

    You receive a Dossier containing Audit, Accessibility Statement , and Monitoring. The final Audit brings together Findings, Remediation, and Retest.

  6. Monitoring

    Monitoring runs for 12 months from Dossier delivery.

Your confirmed findings

Before Remediation begins, you receive an accessible PDF report of the confirmed findings. The report identifies the agreed scope and the Store version evaluated.

Each finding explains the Accessibility barrier, where it occurs, how it affects people using your Store, and how to reproduce it. It includes the evidence, expected behavior, and Remediation guidance.

The final Audit in your Dossier preserves each finding and adds the correction performed, evidence before and after Remediation, and the verified Retest result.

From Remediation
to Monitoring

We carry out the corrections covered by the agreed scope. We retest those corrections and affected interactions, checking for related problems introduced by the changes.

Audit 

Monitoring

Monitoring runs for 12 months from Dossier delivery.

Your Dossier contains the final Audit, Accessibility Statement, and Monitoring. The Accessibility Statement describes only the corrections and final state we verified. It does not claim full or permanent conformance. After delivery, you can publish it wherever you choose.

Learn about Remediation and Retest

What the results cover

Our results apply to the agreed scope and the Store version evaluated. Later changes to your Store, Shopify, or apps may require further review. We do not control changes made by Shopify or app providers.

An Audit cannot guarantee that every Accessibility barrier will be found. Your Dossier documents the work performed and the results verified. It does not certify legal compliance or guarantee permanent conformance or protection from legal claims.

Let's talk about your Store's Accessibility

Tell us about your Store and what you need help with. We will review your request and suggest the next step.

An initial call can help us understand your request. We review technical questions sent by email or questionnaire and respond in writing.

Tell us about your Store